New Enterprise Rural Electric Co-op is pleased to offer our Auto Pay Program - the easiest, most convenient way to pay your electric bill. With Auto Pay, your monthly charges are drafted directly from your checking or savings account or from a credit/debit card. This way, you can stop writing checks, paying for stamps, missing payment and dealing with late penalties.
Receive a one-time $5.00 bill credit for signing up!!
Best of all, Auto Pay is free to New Enterprise REC consumers. All you need to get started is a checking or savings account and a good credit history or valid credit card.
Q: What do I need to do to get started?
A: Just print and fill out the application to deduct from a checking or savings account or the authorization form to pay by credit/debit card and return it to our office. If you have any questions, please feel free to contact Wendy Conley by phone at (814)766-3221 or (800) 270-3177 ext. 4612 or e-mail at firstname.lastname@example.org.
Q: When will my first payment be deducted?
A: Just look at your bill for the following message if paying with checking or savings account: **DO NOT PAY - this amount will be deducted from your bank on the 20th**. If paying with credit/debit card, the following message is **DO NOT PAY - this amount to be charged to your credit/debit card on the 20th**. This will appear each month.
Q: What date will my payment be deducted?
A: Your payment will be automatically drafted from your bank account or charged to your card on the 20th of each month. If the 20th falls on a Saturday, Sunday or holiday, the payment will be deducted the next business day.
Q: Will I still get a bill in the mail?
A: Yes, you'll receive a bill with all charges listed as usual.
Q: Is there a charge to use Auto Pay?
A: No. It's free! Neither New Enterprise REC nor the bank charges a fee for this service.
Q: Can I cancel Auto Pay?
A: Yes, you may cancel at any time; just provide us with a written, signed termination letter. We must receive it prior to the 1st of the month.
Q: Can I be removed from Auto Pay by New Enterprise REC?
A: Yes, two non-sufficient funds notices on an account will result in you being removed from the program. A charge of $30 will be applied for each non-sufficient funds notice.